Please read these Terms and Conditions (“Terms”) carefully before using the services provided by PIXELTRACK DIGITAL PRIVATE LIMITED (the “Company”). Your access to and use of the services is conditioned on your acceptance of and compliance with these Terms. By using the services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the services.
Services
The Company provides online training services, including but not limited to courses, webinars, workshops, and supplementary materials (collectively, the “Services”). The Services are provided solely through our website, and all content is made available online. The Company reserves the right to update, modify, or discontinue any aspect of the Services at any time without prior notice.
Registration and Account
In order to access and use the Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as needed. You are responsible for safeguarding your account credentials and for any activities or actions that occur under your account. You agree to notify the Company immediately of any unauthorized use of your account.
Fees and Payment
Access to the Services may require payment of fees. All fees are non-refundable unless otherwise stated in these Terms. You agree to pay all fees associated with the Services and authorize the Company to charge your chosen payment method. The Company reserves the right to change its fees at any time and will provide notice of such changes to you.
Refund Policy
The Company does not offer a “no questions asked” refund policy. However, we do understand that in certain cases, our customers may feel that they have not achieved the desired results despite implementing the knowledge acquired through our Services. In such instances, we may offer refunds on a case-by-case basis at our sole discretion. To request a refund, please contact us at support@pixeltrack.com with a detailed explanation of your situation and the reasons for your refund request.
Support
If you require support or assistance with the Services, please contact us at support@pixeltrack.com. We will make every effort to respond to your inquiries within 48 hours. Support services may include assistance with account-related issues, technical troubleshooting, and guidance on the use of the Services.
Code of Conduct
As a user of our Services, you are expected to maintain a respectful and professional demeanor towards fellow students, instructors, and the Company’s staff. You agree not to engage in any activity that may cause harm or discomfort to others, including but not limited to:
- Harassing, threatening, or intimidating other users
- Discriminating based on race, gender, religion, nationality, disability, sexual orientation, or age
- Posting or transmitting any content that is abusive, offensive, defamatory, or otherwise inappropriate
- Engaging in any conduct that disrupts or interferes with the normal operation of the Services
The Company reserves the right to take appropriate action, including the termination of your account and access to the Services, if you violate this Code of Conduct.
User-Generated Content
The Services may provide users with the ability to submit, post, or share content, such as comments, questions, or other communications (collectively, “User-Generated Content”). By submitting User-Generated Content through the Services, you retain ownership of your content but grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, modify, and publicly display your User-Generated Content in connection with the Services.
You represent and warrant that you have all necessary rights and permissions to submit, post, or share your User-Generated Content and that such content does not infringe or violate the intellectual property rights or other rights of any third party. The Company assumes no responsibility or liability for any User-Generated Content posted, stored, or uploaded by you or any other user, or for any loss or damage resulting from such content.
The Company reserves the right, in its sole discretion, to review, monitor, edit, or remove any User-Generated Content that violates these Terms or is otherwise objectionable. However, the Company is under no obligation to monitor or edit User-Generated Content and assumes no responsibility for such content, including any errors, omissions, or violations contained therein.
Intellectual Property
All content provided through the Services, including but not limited to text, graphics, images, videos, and software, is the property of the Company or its licensors and is protected by applicable intellectual property laws. You agree not to reproduce, distribute, modify, or create derivative works from any content obtained through the Services without the prior written permission of the Company.
Changes to Terms
The Company reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms.
Governing Law
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Contact Us
If you have any questions about these Terms, please contact us at support@pixeltrack.com.